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DXB Printer Services

Terms & Conditions

Last updated: April 12, 2026

These Terms and Conditions govern your use of the dxbprinterservices.com website and the services provided by DXB Printer Services. By accessing our website or using our services, you agree to be bound by these terms.

1. Services

DXB Printer Services provides on-site printer repair, maintenance, and related services in Dubai, UAE. Our services include but are not limited to:

  • On-site printer diagnosis and repair
  • Printer maintenance and cleaning
  • Parts replacement and installation
  • Printer setup and configuration

2. Bookings and Appointments

When you book a service through our website:

  • We will confirm your appointment within 30 minutes during working hours
  • Appointment times are subject to technician availability
  • You may be contacted to verify booking details
  • We reserve the right to reschedule appointments with prior notice

3. Pricing and Payment

  • Service charges will be communicated before work begins
  • Prices may vary based on printer model and issue complexity
  • Parts and replacements are charged separately
  • Payment is due upon completion of the service
  • We accept cash and bank transfer

4. Warranty Policy

We provide warranty on our repair services:

  • Warranty period varies based on the type of repair (typically 30-90 days)
  • Warranty covers the specific repair performed
  • Warranty does not cover new issues or misuse
  • Replacement parts may have separate warranty terms

5. Cancellation Policy

You may cancel your booking at any time before the technician arrives. A cancellation fee may apply if the technician has already traveled to your location.

6. Limitation of Liability

DXB Printer Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

7. Customer Responsibilities

  • Provide accurate information about the printer issue
  • Ensure safe and accessible working conditions
  • Be present at the agreed appointment time
  • Provide necessary power supply and workspace

8. Working Hours

Our regular working hours are Monday to Saturday, 9:30 AM to 8:00 PM (Dubai time). We are closed on Sundays and UAE public holidays.

9. Contact Information

For any questions regarding these terms, please contact us: